We make our handmade products from scratch on a per-order basis. We usually start processing new orders within one business day or as soon as the payment has been processed and the order verified. If you need to cancel your order, please contact our customer service using this form or by calling us at 720-862-8321.
Although we strive to make it easy for our customers to cancel an order after it has been placed, a 30% cancellation fee will be charged if the order is cancelled after the manufacturing process has begun in order to cover material and labor costs incurred by us. After shipment, the cancellation fee will be 40% of the order total.